Customer Care
Shipping Policy
Delivery is planned for each order according to product, quantity, destination, and project timing.
Lead times
Estimated production and dispatch dates are confirmed in your quotation. Custom and made-to-order items require additional time.
Freight
Shipping method, charges, duties, and destination requirements are confirmed before order approval.
On arrival
Inspect packaging and products promptly. Report visible transit damage with photographs so our team can assist.